Frequently Asked Questions
Everything you need to know about your Chompshop style journey.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping can take between 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your exchange or refund process.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar item you already own for the perfect fit.
Are your materials sustainably sourced?
At Chompshop, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton or recycled polyester, and we are working toward 100% sustainability by 2025.
Can I change or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You have a 60-minute window after checkout to modify or cancel your order by contacting our support team.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and 'Buy Now, Pay Later' options including Klarna and Afterpay.